Delivery Information

There are two ways to deliver goods to our customers:

  • Delivery to the office of the company Nova Poshta

The cost of delivery to the office of the company Nova Poshta according to the tariffs of this carrier. When ordering in the amount of UAH 2500 - delivery is free. Please note that if the order is canceled upon refund, the shipping cost will be deducted. It is possible to pay for the goods using the Cash on delivery service, payment for the transfer of funds at the expense of the buyer. When sending an order by Cash on Delivery through the Nova Poshta company, we withhold an advance payment of UAH 200. The prepayment is taken into account in the amount payable. In case of refusal, the prepayment is not refundable.

  • Pickup from our store

If it is convenient for you to pick up the goods from any store in the chain (except for partner stores), when placing an order in the basket, indicate the pick-up point. When choosing this delivery method, you have the option of trying it on. Delivery to the store is free, but please note that delivery to the store can take up to three business days. Consider this when ordering.

Ways of payment:

At the moment, we have two payment methods available for the goods.

  • Cash on delivery or in a store;
  • Cashless payment to a Privat Bank card or to a current account.

If you have any difficulties or questions when placing an order on the site, please contact our specialists. Office hours of the store: Mon-Fri from 9:00 - 18:00. Weekends: Sat-Sun.

Enjoy your shopping! Best regards, Krisstel shop on-line team.


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